Transparency is at our core. This document explains how we collect, use, and protect your personal information in our digital ecosystem.
Sanwar H Shuvo Agency ("SHS Agency," "we," "our," or "us") is a full‑service digital agency based in Bangladesh, working with clients worldwide.
| Category | Typical items | Source |
|---|---|---|
| Identity & contact | Name, company, role, email, phone, social handle | Forms, chat, calls |
| Business details | Brand assets, brief, project files | Directly from you |
| Usage & technical | IP address, device ID, browser, pages viewed, clickstream | Cookies, analytics tags, server-side tracking |
| Marketing prefs | Newsletter opt-in/opt-out, survey answers | Forms, email |
| Payment & billing | Invoice address, VAT/Tax ID, transaction history | Contracts, payment gateway |
| Purpose | Legal basis* |
|---|---|
| Provide proposals, contracts, and project deliverables. | Contract performance |
| Manage invoicing, tax & compliance. | Legal obligation |
| Improve Sites, UX, and services (analytics, A/B tests) | Legitimate interest |
| Send newsletters, offers & event invites. | Consent (opt in) |
| Display retargeting or look alike ads. | Legitimate interest / Consent |
| Showcase completed work in portfolio/testimonials (only with permission) | Legitimate interest |
In line with EU GDPR, UK GDPR, and comparable regimes.
Files you share (logos, copy, credentials) are stored in encrypted cloud drives (Google Workspace, AWS S3, or equivalent). Only the project team plus essential admin staff have access. We never reuse or resell client assets.
| Type | Function |
|---|---|
| Essential | Security, load balancing, and form submission |
| Analytics | Understand page performance, traffic sources. |
| Marketing | Remarketing, conversion tracking, and ad personalization |
You can manage cookies via our banner, browser settings, or the "Cookie Settings" link in the footer. Turning off certain cookies may affect site functionality.
We share data only when necessary:
Our servers and suppliers may be located in Bangladesh, the EU, the UK, the USA, or other jurisdictions. Where data moves across borders, we rely on Standard Contractual Clauses (SCCs), adequacy decisions, or comparable safeguards.
| Data Type | Retention Rule |
|---|---|
| Project & invoice records | 7 years (accounting law) |
| Analytics logs | 26 months (GA default) |
| Marketing subscriptions | Until you unsubscribe or after 24 months of inactivity |
| Candidate CVs | 12 months unless hired |
When the retention period ends, data is securely deleted or anonymised.
Where applicable law permits, you may:
Email info@sanwarhshuvo.com to exercise these rights. We will respond within 30 days.
You receive newsletters or promos only if you have:
Every email includes an Unsubscribe link.
Our services are not directed to children under 16. We do not knowingly collect Personal Data from minors. If you believe we inadvertently have, please contact us for immediate deletion.
Our Sites may link to external sites (e.g., client pages, articles). We are not responsible for their content or privacy practices. Review their policies before sharing data.
We update this Privacy Policy as laws, technologies, and business models evolve. Any major changes will be highlighted on this page or via email. Check the "Last updated" date above.
Sanwar H Shuvo Agency
info@sanwarhshuvo.com
+880 1612 636 683
